diamond exch
diamond exch
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This app is available for your device
diamond exch
This app is available for your device
Contact
+91 2236896924
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exch?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your number. This process replaces the need for a password or email login. You can easily log in using this convenient method.
Q2: What should I do if I am not getting OTP?
To complete this, first ensure you have a stable internet connection. Wait for a strong signal and then click "send OTP" to initiate the process. If you don't receive the OTP within the allotted time, you can reach the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will assist in completing the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the outdated app from your device and then download the latest version. Once installed, you can log in and start playing the updated app. This should resolve any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the diamond exch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are only possible for money earned through gaming, not bonus amounts. This means users can redeem their gaming earnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, reducing the process time from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can impact overall processing time, although it's not a typical outcome.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw the winnings earned from gaming activities using the bonus amount. Any winnings from gaming with the bonus can be withdrawn as per standard withdrawal procedures.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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